Privacy Policy

🔒 Privacy Policy

Last Updated: October 1, 2025

At Donvalor (operating under the trade name donvalor.shop), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store or make a purchase, we may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely)

  • Order history

  • IP address and device/browser information (for security and analytics)

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders

  • Communicate order updates and promotional offers

  • Improve our website and services

  • Prevent fraud or misuse of our platform

  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We only share your information with trusted third parties when necessary:

  • Shipping partners (to deliver your orders)

  • Payment gateways (to securely process payments)

  • Analytics services (to improve site performance)

All partners are required to protect your data and use it solely for the intended purpose.

4. Cookies and Tracking

Our site uses cookies and similar technologies to:

  • Remember your preferences

  • Track website usage for improvements

  • Support shopping cart functionality

You can disable cookies in your browser settings, but it may affect the shopping experience.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Limited access to your personal information

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Opt-out of marketing communications

To exercise any of these rights, contact us at info.donvalor@gmail.com.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. The latest version will always be available on this page with the updated date.

9. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, feel free to contact us:

Donvalor
📧 Email: info.donvalor@gmail.com
📱 Phone: +91 75758 00971
🏠 Address: 12, A Balmukund Society 1, Kargil Chowk, Punagam, Saniya Hemad, Surat, Gujarat – 395006